Build a Knowledge Base from Shipping and Return Policy Pages
Import WordPress shipping and return policy pages into SophMate Knowledge Base so support replies and agents can cite the correct source.
Tutorials
Step-by-step guides for setup, WooCommerce, Theme Assistant, automation, knowledge base, marketing, and privacy controls.
Import WordPress shipping and return policy pages into SophMate Knowledge Base so support replies and agents can cite the correct source.
Ask SophMate for support replies that cite Knowledge Base items, separate policy facts from suggestions, and keep customer-facing answers reviewable.
Use SophMate Knowledge Base revision history to recover from a bad policy edit while preserving the audit trail and a new rollback revision.
Use Theme Assistant to request a CSS refinement, inspect the preview, review generated CSS, and keep the change reversible through history.
Switch Theme Assistant between desktop, tablet, and mobile views to catch spacing, navigation, overflow, and CTA issues before publishing CSS.
Use Theme Assistant accessibility checks to review contrast, hierarchy, spacing, and tap-target concerns before approving AI-generated CSS.
Use Theme Assistant to gather tokens, page patterns, product-card styling, checkout cues, and reusable CSS guidance for a WooCommerce design kit.
Package Theme Assistant design changes into a client presentation with before-and-after notes, responsive findings, accessibility concerns, and approval status.
Use Theme Assistant design-reference URLs as inspiration while keeping CSS proposals reviewable, scoped, and aligned with the current WordPress theme.