Troubleshoot SophMate Provider Connections and PHP Extensions
Diagnose failed provider tests, missing PHP extensions, outbound HTTPS problems, and environment warnings before users rely on SophMate workflows.
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Troubleshooting
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Prepare a Staging Site Before Enabling SophMate Automation
Use a staging WordPress site to test SophMate workflows, watchers, agents, approvals, and kill switches before enabling automation on production.
Fix Theme Assistant Design from URL Bad Gateway Errors
Troubleshoot Theme Assistant design-reference URLs that return 502 Bad Gateway, blocked fetches, SSL errors, login walls, or unusable page snapshots.
Recover Safely After a Failed SophMate Workflow Run
Use SophMate run history, audit events, approval status, and kill switches to investigate a failed workflow without creating duplicate or unsafe follow-up actions.
Update SophMate Safely After a CodeCanyon Release
Prepare backups, staging checks, diagnostics, provider tests, workflow pauses, and rollback notes before updating SophMate from a CodeCanyon release.
Verify CodeCanyon Purchase and Support Details Before Contacting Support
Prepare purchase, version, environment, diagnostics, reproduction steps, and support-safe evidence before contacting SophMate support.