Install SophMate and Complete the First Provider Test
Install SophMate, add an OpenAI or Anthropic provider key, run the connection test, and confirm budgets before users begin AI-assisted work.
Tutorial tag
Diagnostics
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Troubleshoot SophMate Provider Connections and PHP Extensions
Diagnose failed provider tests, missing PHP extensions, outbound HTTPS problems, and environment warnings before users rely on SophMate workflows.
Fix Theme Assistant Design from URL Bad Gateway Errors
Troubleshoot Theme Assistant design-reference URLs that return 502 Bad Gateway, blocked fetches, SSL errors, login walls, or unusable page snapshots.
Recover Safely After a Failed SophMate Workflow Run
Use SophMate run history, audit events, approval status, and kill switches to investigate a failed workflow without creating duplicate or unsafe follow-up actions.
Read the Audit Log After an AI-Assisted Change
Use the SophMate Audit Log to verify who proposed, approved, executed, failed, retried, exported, or purged AI-assisted work.
Export a Diagnostics Support Bundle for CodeCanyon Support
Use SophMate Diagnostics and Support to check environment status, provider connectivity, PHP extensions, plugin inventory, and support bundle data before contacting support.
Update SophMate Safely After a CodeCanyon Release
Prepare backups, staging checks, diagnostics, provider tests, workflow pauses, and rollback notes before updating SophMate from a CodeCanyon release.
Verify CodeCanyon Purchase and Support Details Before Contacting Support
Prepare purchase, version, environment, diagnostics, reproduction steps, and support-safe evidence before contacting SophMate support.
Run a Monthly SophMate Governance Review
Review SophMate budgets, provider ownership, roles, approvals, audit logs, Knowledge Base quality, workflows, agents, and support readiness once a month.