What Agents does
Build, test, publish, and monitor AI agents with tools, triggers, runs, goals, coordination, evals, memory, provider settings, and live preview.
SophMate is built for WordPress and WooCommerce teams that want useful AI help without turning the site into an invisible automation box. The module keeps the work close to wp-admin, where products, orders, pages, policies, users, and operational history can be reviewed by the people responsible for the site.
What teams see in wp-admin
Agents gives builders a workspace for purpose, prompt, tools, triggers, runs, goals, evals, memory, provider settings, and live preview. The strongest use cases start narrow and grow only after traces and eval cases prove the agent can handle real edge cases.
Best-fit jobs
- Create a checkout knowledge assistant grounded in current-cart context and KB items.
- Publish inventory and SEO agents only after evals pass.
- Review run traces and artifacts before widening access.
Product capabilities
- Agent builder
- Triggers and runs
- Goals and coordination
- Evals and memory
- Provider gateway and safety settings
Operating notes
Start with a low-risk example, check the visible output, and promote the pattern only after the team can explain the inputs, review point, owner, and rollback path.
When to use a different path
Do not publish broad agents before evals and traces prove the narrow version works. Agents should earn access to tools, memory, and storefront surfaces in stages.
How it stays governed
The important pattern is draft, review, approve, then execute. Read-only questions can stay conversational. Work that affects products, coupons, content, customers, workflows, images, or settings should move through a reviewed plan, workflow run, or publishing step. That is why Agents belongs beside approval-based action plans, audit and diagnostics controls, and the broader SophMate tutorial library.
What to measure after rollout
Track eval pass rate, failed runs, support handoffs, tool-call errors, hallucination reports, and whether narrow agents stay within their intended purpose.
Where to go next
Compare this module against the rest of the SophMate feature library, map it to a team scenario in use cases, or start with a practical guide from SophMate tutorials.
